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Telephone Techniques at Headline Training
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Course details
How long is the course?
By arrangement
Attendance pattern
Customised
Course qualification
No qualification or certificate
When does the course begin?
To be confirmed
Course info
At the end of this course delegates will be able to demonstrate efficient and effective use of the telephone. They will be capable of handling complaints and dealing with difficult callers in a positive and courteous manner.
How much will it cost?
Unavailable
Where is the course held? (view on a map)
Headline Training
Parkside
Basingstoke Road Spencers Wood
Reading
RG7 1AE
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Telephone Techniques at Headline Training was verified on 18 Feb 2008.
Headline Training
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